What is Behavior Management Policy?

25.5.16

Behavior Policy

Behavior management policy is applicable for the staffs and workers of all level. To maintain a pleasant working environment in the company. To maintain a cooperative, effective and efficient work environment in an organization all the employees are required to behave properly and formally. Keeping this thing in mind this policy has been prepared. Bangla Version

Behavior Management Policy:

That everyone treats everyone else with respect
Shouting under no circumstance is to be resorted to
Physically assaulting anyone or threatening to do so is not acceptable at any point
Use of foul or intimating language even while keeping the voice low is not acceptable
That one does not judge other people by their backgrounds but gives minimal respect as a person at all times
Internal communication Behavior Policy is the key factor here
That one blames work and not people
That one communicates and solves problems through meetings
That one maintains reporting lines and chain of command
That one not does not try and overshadow peers and juniors
That one give consideration for people’s private needs and life while also emphasizing on productivity and output
That one enjoys the your work and help others do so
That one shows and fosters loyalty
That one respects people of other departments, specially seniors
That one respects people who are older by age or by tenure of service
That one shouldn’t involve oneself in any kind of nepotism or favoritism
That one shouldn’t break any kind of company rules nor influence others to do so
That one should dress smartly and conservatively in the office
That one should maintain courteous relationship with the seniors and juniors
In case of assigning work to juniors, one should maintain the chain of command and communicate through the mid-level in-between.
That one should maintain a proper balance between work life and personal life
One should address one’s seniors as “Sir’, or call them “Bhai’ if the addressee is accepting of it and only by name in case of mutual acceptance of it
That one should respect juniors and refer to them as Mr or Shaheb in most cases and only use name if mutually accepted.
That one should maintain certain courteous distance while talking or standing beside of others
One shouldn’t touch or poke or hold anyone to draw their attention
One shouldn’t enter into someone’s room or sit in the guest chairs without taking permission
One should not sit in the chair of someone who is absent without approval of the person over phone or permission from the reporting head of that person who is absent
One shouldn’t use others’ belongings despite of being senior, junior or peer; without taking permission
One shouldn’t address someone more intimately, such as – “Tui”
One should maintain conversational etiquette in the office despite of having family or friendly relationship with the person in question.
One shouldn’t smoke or have chewing-gum, while inside the workplace
One should keep one’s own desk, surroundings and common places; such as – canteen, toilet, lift, stairs and etc. neat and clean
That one should adopt courteousness and politeness in every step of one’s activities. For example – while walking, eating, sitting etc.
One shouldn’t talk loudly over phone and nor should one laugh or gossip loudly in the office
One should keep one’s mobile phone’s ring tone off or at “low”, while attending meetings
One shouldn’t discriminate or pass comments or ex-change salary information or pass judgment about a person or make sarcastic remarks based on religion, race, gender, district of origin, social background, residence area, skin color etc.
One should treat and talk respectfully with female colleagues and should not discriminate them while fixing salary or assigning tasks
One should inform team members and take necessary permissions from the superiors, in case of going outside of the office premises or staying away of work station for a while
One shouldn’t criticize someone in his/her absence, nor should one influence others to do that
One should inform one’s superiors and management if one can infer that some action of someone else’s can be harmful for the company
One should be polite while telling someone directly in case of not liking his/her attitude or some action of that person
One should inform the responsible people earlier; if one feels that a specific task can’t be completed in due time or when one can identify that one can’t finish the work successfully
In case of leaving the office for an emergency purpose in the middle of a task, one should inform and distribute the work among one’s fellow tea, members and should communicate with them to know about the work’s progress
One should take workload based on one’s mental and physical ability
One shouldn’t ridicule someone else when that other person is in trouble
One should give sufficient time to new employees to prove their capabilities rather than discouraging them
One shouldn’t try and slow the company down when there is a positive initiative
One shouldn’t misuse authority or power to harass anyone

Regulations & Procedures:

Everyone will be made aware of the behavior behavior policy through repeated awareness building sessions
Everyone will be made aware of the different kinds of Alternative punishments other than misbehavior as defined, so that those can be used instead

Responsible Parties:

HR Director is responsible for developing the Behavior Policy
HR team and Compliance as well as welfare are responsible for spreading awareness about the policy
Everyone is responsible for abiding by the policy
Welfare and HR are responsible for notifying HR Management about breaches of this behavior management policy

Conclusion:

Communication and implementation is ensured by HR Director and team through meetings and awareness building sessions with follow up sessions. Anyone who feels that he/she has been misbehaved with, can always complain in the complaint boxes or follow the grievance procedures and make an issue out of it. This will help to ensure that the policy is being properly followed or not. There will be no exception of this behavior management policy.

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