What is Management Review Policy and Procedure?

By Kh Mashiur Rahman

28.8.17

Management Review Policy

Purpose 

To ensure that all relevant information regarding the operation of the quality management system is conveyed to executive management, so that appropriate decisions can be made concerning the effectiveness and suitability of the system. The purpose of this  Management Review Policy procedure is to ensure that a formal review of the Quality Management System and it's effectiveness and suitability is carried out twice a year...

Scope

The QMR & EMR is responsible for directing the organizational aspects of this procedure. Other responsibilities are as indicated. This  Management Review Policy covers all activities, which are concerned with ensuring that the Quality System remains effective and suitable in relation to the company's business.

Responsibility

The Country Manager and General Manager have overall responsibility of leading such review.

Procedure

Management review meetings are on quarterly basis and following personnel participate in the meeting: The Management Team comprises of:

• The General Manager,
• The Country Manager,
• The Operation Manager,
• The Quality Assurance Manager,
• The Merchandising Manager,
• Executive Director
• EMR
• GM Merchandising
• Manager Compliance and HRD
• Manager QA
• Manager Store
• Maintenance I/C
• Department Heads
• Any other people requested by committee members
• The Fabric Technologist,
• The Pattern Technical Manager,
• The Financial Accountant,
• The Management Accountant,
• The H.R. Manager,
• Health and Safety / Maintenance Manager,
• IT Manager,

The review operates according to an agenda, the current contents are:

• A review of the Quality System, and the organizations, policies and objectives.
• A review of manufacturing performance and rejects as % of output.
• A review of internal quality audits and the effectiveness of corrective actions in their prevention of recurrence and reduction of failure.
• The Executive Director or EMR chairs meetings.
• The meeting agenda includes:
•  Business arising from the last meeting
• Results of internal audits.
• Customer Feedback
• Status of corrective & preventive action requests.
• Process control and product quality reports
• Resource requirements and recommendations for improvement
• Any other matter relating to the quality management system.
• A review of customer complaints, RTM and concessions and corrective actions taken, highlighting the reasons of non-conformance.
• A review of key supplier performances, corrective actions taken and their effectiveness.
• A review of training needs to ensure skills and manning levels are adequate for the manufacturing plan.
• Review of any Health & Safety issues.
• Review of Internal KPI's.

Minutes of the meeting are recorded and distributed to committee members within five days of the meeting – Management Review Minutes, The progress of actions arising from the review is monitored to ensure effective implementation.When the  Management Review Policy is complete this information is then sent to Head Office for inclusion in the Head Office Management Review.

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